Discuss A Conceptual Model of Service Quality and Its Implications for Future Research.

REVIEW OF A JOURNAL ARTICLE: Parasuraman, A., Zeithaml, V.A., and Beerry, L.L (1985). A Conceptual Model of Service Quality and ItsImplication For Future Research, Journal of Marketing , Vol. 49, No. 4, pp. 441-50. Requirements: level 9 , exhalant style , Review and critique the theories put forward within the article Students are to avoid flat summaries of the article and must integrate additional literature into their review. The key to doing well in this assessment is to comprehensively review the article through the addition of other papers on this topic, Emphasis is also on academic writing, coherency and consistency. REMMBER please I want it critical thinking , evaluate . avoided summaries articles